Our Responsible, Ecological and Sustainable Approach

We are committed to minimizing the impact our business could have on both the social and environment aspects of life in Malawi and Zambia. We have spent many years in this industry and are dedicated ​to being leaders in environmental sustainability across all of our business operations: by working smarter and continuously monitoring our impact and our suppliers’ impact and sustainability, so that we can continue to be Malawi’s most environmentally-friendly and sustainable company. 


Our Aim

We have a number of aims which we hope to achieve in both Malawi and Zambia. Our key aims are: 

  • To provide up to date pre-trip information, inclusive of the current ethical, social, political and health situation

  • To reduce the negative impact of tourism on the environment and communities 

  • To increase the positive impact of Land and Lake operations on both the physical and social environment 

  • To exceed the industry minimum standards 

Our Economic Contribution

  • In 2003 we collaborated with other institutions and groups to renovate and rebuild Dzalanyama School. To date, we have built a girl’s dormitory, installed an eco-toilet, repaired a boy’s dormitory, built a new boy’s dormitory and we annually paint and repair the classrooms. Land and Lake co-ordinate the various groups that offer support and ensure materials and tools are available for the tasks at hand 

  • With the assistance of the Wildlife Society of Malawi, we started an environmental club at Dzalanyama School. When Land and Lake need assistance in the area, the community are approached first to ensure that the financial benefits are passed to them.

  • We coordinate the collection of art and learning materials from other learning institutions and individuals for use by Dzalanyama school. 

  • We offer volunteering placement opportunities at Dzalanyama and Kachere School. These cover teaching, building and community outreach and the money obtained goes straight back into the community to help with resources in order to maintain the school for future generations. 

  • We coordinate small scale building projects in conjunction with International sponsors. Group volunteers that stay on for short periods at a time and assist with the projects. This is valuable to the success, development and progression of the school’s future. 

  • In 2009, we created The Lilongwe Wildlife Centre (LWC), which developed into the Lilongwe Wildlife Trust. We funded the start-up of the facility and gave 90 hectares of land from a concession obtained from the Government. Support has now grown, to such an extent, that it is Malawi’s foremost wild animal rescue and rehabilitation facility. The Lilongwe Wildlife Trust (LWT) is the only NGO sanctioned by the government of Malawi to conduct Wildlife Rescues Nationwide. It is the world's first PAW (People & Wildlife) accredited facility and holds accreditations from the Pan African Sanctuary Alliance and the Global Federation of Animal Sanctuaries. We continue to support LWT by helping Fundraise; promoting their volunteer placement opportunities, supplying various items and equipment; offering the centre volunteers preferential rates for holiday packages around Malawi and Zambia and help to train local guides. The MD is the chairman of the Trust and as such, supports the Trustee body with a wide range of tasks. 

  • Ad-hoc support for other organisations and institutions such as The Wildlife Society of Malawi; a number of community, church and orphan groups by either financial contribution or, by donating a prize (e.g. A safari experience or stay at a Lodge) to enable them to raise funds through an auction or raffle, is ongoing. 

  • We have our own property - Thornicroft Lodge, situated in the Luangwa Valley in Zambia. This lodge contributes a bed night levy fee to the Chipembele Trust which is the region's leader in environmental education. 

  • We pay a carbon tax per vehicle to the Malawian and Zambian Government for them to use to offset carbon emissions. 

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Environmental Approach

  • We engage our staff, suppliers and contractors to improve, and to implement best practices of our overall environmental performance by providing environmental reports in keeping with responsible and sustainable travel accreditation guidelines, which includes creating a movement that has a positive impact on the environment and our work culture. 

  • In our office, we recycle our own waste paper first for use as scrap paper. Anything we can’t use we bag up to send to The Lilongwe Wildlife Centre where a community group makes fuel wood briquettes out of the waste paper.

  • We have a strict no litter policy. All vehicles have litter bags and any litter generated in sensitive areas are removed for disposal responsibly. Guides and staff pick up litter wherever possible. Land and Lake staff help the Lilongwe Wildlife Centre on their annual litter drive after the rains.

  • Whenever possible, staff and clients are encouraged to save water (showers not baths, ½ flush of toilets), fuel wood (no big fires and washing water heated once a day) and to conserve fossil fuels (no unnecessary driving)

  • No Plastic - we encourage our clients to bring their own reusable water bottles or they are able to purchase ours at a nominal fee to ensure plastic water bottles are avoided.

  • Single use plastic is shunned and our on-site bamboo plantation provides us with straws if needed. Plastic bags are purchased and reused and supplies are boxed. 

  • Office printing is done using the more efficient double-sided printing LaserJet system, using refilled ink cartridges. Printed material is kept to a minimum, and we produce digital itineraries and quotes.

  • We back up our computers on external drives, thereby ensuring that important documents do not need printing as backup files.

  • Land and Lake vehicles are naturally aspirated diesel engines which are serviced regularly thereby limiting carbon emissions. Old engine oil is used to treat poles and fence posts at the Lilongwe Wildlife Centre.

Our latest initiative is to try and curb the deforestation occurring in Dzalanyama Forest Reserve. The aim is to supply households with a special non-invasive bamboo, that, after 3-4 years delivers the household with permanent fuelwood for the future, thereby mitigating the need to harvest the adjacent natural forest for fuelwood which is unsustainable. 


We are in our third year delivering and planting culms to households and showing them how to nurture the plants to maturity.   The next stage is to produce cost effective and fuel-efficient cooking stoves that use bamboo and to show communities how to cure the poles for building / furniture purposes.

We are looking to partner with relevant organisations to head out into the forest to monitor the deforestation; locate any charcoal kilns and illegal activity; check authorized logging permits and ensure they are not taking indigenous species; as well as identifying damaged areas, collecting seeds and monitoring any wildlife in the area

We want to establish a sustainable indigenous tree nursery and replanting system, using data collected by researchers; replant more areas (bamboo outside the forest in and around households) and indigenous trees and establish a method of working with authorised loggers to replant and preserve the commercial forest. 


Social Responsibility

As part of our social responsibility: 

  • We are committed to ​protecting cultural values. ​We do this by imparting our local knowledge to our guests and providing them with appropriate documentation and guidance to educate them about cultural norms and social etiquette prior to departure. Whilst in-country, our experienced and qualified guides are sensitive to cultural differences and explain these to the clients.

  • We respect privacy. Our guides always first enquire from a village headman/senior person prior to showing guests around and always first ask individuals if they can be photographed. 

  • We build positive improvements for the environment through our partnerships. ​We do this by supporting locally run hotels and lodges, encouraging guests to buy and experience local experiences – riding on a ‘kabza’ – bicycle taxi – looking at how fish is dried and processed at grassroots level, having a local villager showing his village/house/farm or business. We encourage the purchase of sustainable products (souvenirs) at fair prices and to eat local if the opportunity arises and should donations be given, this is duly handed over to a senior person with respect, in the presence of his/her colleagues to ensure our visits do not turn into ‘begging missions.’

  • We promote awareness by encouraging our visitors, and support our partners to make positive changes by supporting their social projects whenever possible.

  • We coordinate assistance should clients want to support a family/project after their tour.